What is a Low-code BPM Platform?

Low-code BPM platforms are redefining how organizations approach business process management. These platforms streamline the creation, automation, and optimization of workflows by providing an intuitive interface that minimizes or eliminates the need for manual coding. By empowering both technical and non-technical users, low-code BPM platforms enable faster development cycles, greater collaboration, and improved agility to meet changing market demands.

Traditional BPM systems, while robust, often fall short in offering the flexibility and user-friendliness required for modern business challenges. In this guide, we will explore the benefits, features, and success stories of low-code BPM platforms, illustrating why they are becoming indispensable for organizations worldwide.

Modern businesses operate in a rapidly evolving environment where flexibility and speed are key. Traditional BPM systems, though powerful, often involve lengthy development cycles, high costs, and significant technical expertise. Low-code BPM platforms address these challenges by:

• Reducing the reliance on specialized IT resources.
• Accelerating the automation of routine processes.
• Enabling business users to directly design and refine workflows.
• Allowing seamless integration with existing enterprise systems and technologies.

According to industry insights, businesses leveraging low-code BPM platforms achieve faster time-to-market, enhanced efficiency, and improved collaboration between teams.

1. Accelerated Adaptability
   Businesses can swiftly respond to market changes by adjusting processes in real-time without needing complex programming. This agility ensures that organizations stay competitive and can seize new opportunities.
2. Empowering Business Users
   With user-friendly interfaces and drag-and-drop tools, low-code BPM platforms empower business teams to take control of process design, reducing the need for IT intervention and enabling faster execution.
3. Minimizing IT Dependency
   Traditional BPM systems create bottlenecks by requiring extensive IT involvement. Low-code BPM platforms reduce this dependency, allowing IT teams to focus on higher-priority tasks while business users handle process adjustments.
4. Enhancing Team Collaboration
   By bridging the communication gap between IT and business units, low-code platforms foster improved collaboration. Visual modeling tools ensure all stakeholders can contribute effectively to process design and improvement.
5. Gaining Process Insights
   With built-in analytics and reporting tools, low-code BPM platforms provide comprehensive visibility into workflows. These insights enable data-driven decision-making and continuous process optimization.

• Drag-and-Drop Builder: Create workflows effortlessly with a visual interface.
• Workflow Automation: Define rules and triggers to automate repetitive tasks.
• AI and Machine Learning Integration: Enhance processes with intelligent decision-making and predictive analytics.
• Third-Party Integration: Seamlessly connect with tools like Salesforce, SAP, and Microsoft 365.
• Version Control: Track and manage changes with ease.
• Customizable Workflows: Adapt processes to unique business requirements without extensive coding.
• Compliance and Security: Ensure adherence to regulations with role-based access and audit trails.
• Multi-Channel Notifications: Keep stakeholders informed with automated alerts via email, SMS, or in-app messages.

Bank Finantia: Context

With nearly 300 employees (across Portugal and Spain), Banco Finantia needed a BPM (Business Process Management) tool to support its internal control processes for the Risk and Compliance area. A simple and intuitive tool, both for users and administrators, that could effectively optimize reporting processes.

The Challenge: Manual Internal Control Processes:

• Banco Finantia needs to produce around 300 reports (both monthly and quarterly) for various authorities (Bank of Portugal, CMVM);
• These reports were previously done solely through email exchanges. With around 300 employees across Portugal and Spain, it was essential to optimize and control internal processes to ensure that various issues did not remain on hold.

Implementation Timeline

The Solution:

Uniksystem BPM Solution for automation and optimization of processes:

• Automation and monitoring of document flow;
• Indication of document status;
• Alerts for pending items and actions to unblock issues.

Result:

• Agility in processes: The person involved in that step of the process receives a notification, clicks on the action, and provides their validation.
• Speed: New workflows are quickly created and implemented (15 days for simpler processes).
• Centralization: The platform is used by almost the entire organization, and the processes already implemented in Portugal will be replicated in Spain.

Uniksystem BOAT Platform offers a robust low-code BPM platform tailored to meet diverse business needs.

Key highlights include:

• Open-source architecture for flexibility and scalability.
• Self-hosting and cloud-hosting options.
• 20+ native integrations for seamless connectivity.
• Drag-and-drop functionality with 50+ pre-built widgets.
• Transparent, usage-based pricing with no vendor lock-in.

1. Can low-code BPM platforms integrate with existing systems?
   Absolutely. A Uniksystem Low-Code BPM Platform supports integration through APIs and pre-built connectors for smooth data exchange.
2. What are the common challenges with traditional BPM platforms?
   Traditional BPM systems often suffer from high costs, steep learning curves, and limited flexibility, making them less adaptable to evolving business needs.
3. Do you need coding experience to use low-code BPM platforms?
   Not at all. While basic coding knowledge can help with advanced customizations, low-code BPM platforms are designed to be accessible to users without technical expertise.